Skip to content
Write review For Business
  • Login

Contact NBA Store Customer Service

NBA Store Phone Numbers and Emails

Toll-Free Number:

  • 1 (855) 438-0683
Call customer service
Send Message

Customer Service:

  • 1 (855) 378-4469
    Canada
  • 1 (904) 685-7839
    Outside of US
  • 1 (866) 746-7622
  • 1 (212) 457-3120
  • 1 (844) 848-6156
  • 1 (844) 848-6157
  • +44 330 333 0251
    UK

Legal:

  • 1 (212) 407-8000
    Privacy Inquiries

NBA Store Emails:

Customer Service
Legal
Privacy Inquiries

NBA Store Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
NBA Store Customer Service Rating
5 out of 5
Contact Method Distribution
88% phone, 12% email
Most Popular NBA Store Phone Number
1 (855) 438-0683
Most Popular NBA Store Email Address
customerfirst@nbastore.com
Average Hold Time
00:01:31
Average Calls duration
3 minutes
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact NBA Store Customer Service?

Most Popular Number:

(855) 438-0683
Total calls: 4 561 Issues resolved: 236 Last call: Jan 28, 2026

The NBA Store phone number for customer service is 1-855-438-0683. You can call NBA Store customer service for general questions about their products, prices, and availability. The toll-free NBA phone number to contact the professional assistant is 1-855-378-4469. The French-speaking customers can call 1-844-848-6156 for information and support. Customer care for Spanish-speaking fans is available at 1-844-848-6157.

The NBA Store contact number to get in touch with the Fan Services team is 1-866-746-7622. For media inquiries, dial 1-212-457-3120. The contact number for questions regarding the Privacy Policy is 1-212-407-8000.

You can reach the Help Center in the UK at +44-330-333-0251.

The NBA Store hours for their toll-free customer support number are between 8 a.m. and 9 p.m. ET daily. The customer care team for the UK store provides information and assistance Sunday to Saturday from 9:30 a.m. to 5 p.m. local time.

You can contact the NBA Store online via live chat 24/7. The chat NBA Store customer service agents are ready to answer your questions and help with your issues anytime, day or night.

If your inquiry is not urgent, you can write to the company customer care team using regular mail. You can also try messaging the Fan Service representatives via the official social media pages.

The corporate office address is NBA Store, c/o Fanatics International, Touchet Hall Road, Middleton, Manchester, M24 2FL, United Kingdom. You can mail your questions, complaints, and compliments to this office. The same address can be used for official notices and requests.
You can write to their USA Fan Services team at NBA Store Fan Services, 8100 Nations Way, Jacksonville, FL 32256, United States. You will get a response after the customer support team studies your request.

The NBA Store NY address is NBA Store, 545 Fifth Ave, New York, NY, 10017, United States. You can find another New York store at 590 Fifth Ave, New York, NY 10036, United States.

PissedConsumer Club

Contact Information

NBA Store Website:

NBA Store Help Center:

Corporate Office Address:

Fanatics (International) Limited
Stubbs Mill, Upper Kirby Street
Manchester, England M4 6FN
United Kingdom

Other Info (opening hours):

Other Location:

545 Fifth Ave

New City, NY, US 10017


Mailing Address:

NBA Store

c/o Fanatics

Greengate Manchester

M24 1FD United Kingdom

More contact details

Summary of NBA Store Customer Service Calls

5.8K TOTAL
CALLS
02:59 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NBA Store?

Shipping and Delivery Question:

  • “Ordered wrong item”
  • Sent me wrong size a second time
  • “Not shipped”

Return/ Replace Question:

  • “Incorrect ite.”
  • “Return”
  • “Return error”

Request for Information Question:

  • “To find out can have items sent to a post office bpx”
  • “Looking for my order never came yesterday”
  • “Status of Jersey”

Activation/ Cancellation Question:

  • “Cancel order”
  • “To cancel part of an order”
  • “A canceled order without my approval”

Product/ Service Question:

  • “To find my order and then I’m told the product was out of stock so why wasn’t I told that 2 weeks ago when I ordered the product”
  • “Problem with order”
  • “Upset customer”

Payments and Charges Question:

  • “Wrong payment”
  • “Coupon code”
  • “Overcharged”

Refund Question:

  • “Refund”
  • “Refund issue”
  • “Haven't received my refund”

Account Question:

  • “Code”
  • “Unable to sign in”
  • “Login is not working correctly”

Cards Question:

  • “Gift Card issues”
  • “Frustrating can't find my e-card”
  • “Have a gift card have questions”

Website/ Application Question:

  • “Website issue checking out”
  • “NBA app for streaming”
  • “Website cost issue”

Staff Question:

  • “Customer service”
  • “Walk in store services”
  • “Cut off service while I'm payed for subscription”

Employment Question:

  • “JOB”

Other Question:

  • “Order item”
  • “Too many orders only wanted one order”
  • “When will it be received”

Compare NBA Store Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Stateside Sports
Stateside Sports Customer Service
Lakers Store
Lakers Store Customer Service
Throwback Store
Throwback Store Customer Service
Write a review
Do you have something to say about NBA Store? What happened? What can we help you with?
Submit review Don't show this popup
NBA Store
Reviews Contacts Community